Sorry you're having an issue with the app. Could you please let me know the following specifics for your device and set up?
If you don't want to post those details here, you can always email us at: firstname.lastname@example.org
We're working on enhancing the grid and we will be releasing an update in the next couple weeks. I want to make sure we've addressed your issue specifically so please respond via email or in the forum. Thank you!