I am sorry but Bruce does have a hearing loss. I am an Audiologist and while watching the show I paused it and could see Bruce's hearing test. The doctor should have said you have a hearing loss that is common for your age, not "you have normal hearing for your age. With the loss that Bruce has he could have problems hearing in the presence of background noise (eg. social functions), may need the TV louder than others, problems hearing when people are not facing him and also problems hearing on the phone. From what I saw on the show his left ear is worse than his right ear. The doctor should have been more helpful and given him some strategies to help him cope in these more difficult listening situations.